What is ODBC?
Open Database Connectivity (ODBC) is an open standard application programming interface (API) for accessing a database. You can connect your IVR application to a remote DB (Database) to read/write data from/to a database.
You can find the ODBC section under Cally Square menu:
Create an ODBC
To create a new database connection click the New ODBC button
Enter the details of the ODBC:
- Description (not mandatory)
Click Add ODBC to confirm.
After the ODBC is created, you can view it in the list of ODBC, edit the connection parameters by clicking on Edit ODBC and remove the current connection by clicking on DELETE button. You can verify if the connection works correctly by using the Test ODBC button.
In the Cally Square Design Area you can use the Database block to build an interaction between the IVR application and your database. In this block, you have to set one of the database connections you have created in the ODBC section as described above.