Pre-Requisites
Please read carefully the requirements described HERE before installing!
Download last Version:
Click on the Icon and download the Motion Phonebar:
Version | Date | Changelog | Download |
---|---|---|---|
5.1.31.0 | Version Contents |
Download Previous Versions:
Version | Date | Changelog | Download |
---|---|---|---|
5.1.30.0 | 05-Sep-2019 | Version Contents | replaced by 5.1.31.0 |
5.1.29.0 | 07-Apr-2019 | Version Contents | |
5.1.28.0 | 07-Mar-2019 | Version Contents | |
5.1.27.0 | 16-Jan-2019 | Version Contents | |
5.1.26.0 | 28-Nov-2018 | Version Contents | |
5.1.25.0 | 10-Oct-2018 | Version Contents | |
5.1.24.0 | 12-Sep-2018 | Version Contents | |
5.1.23.0 | 06-Jun-2018 | Version Contents | |
5.1.22.0 | 29-May-2018 | Version Contents | replaced by 5.1.23.0 |
5.1.21.0 | 15-May-2018 | Version Contents | |
5.1.20.0 | 10-Apr-2018 | Version Contents | |
5.1.19.0 | 07-Mar-2018 | Version Contents | |
5.1.18.0 | 02-Feb-2018 | Version Contents | |
5.1.17.0 | 31-Jan-2018 | Version Contents | |
5.1.16.0 | 30-Jan-2018 | Version Contents | |
5.1.15.0 | 14-Dec-2017 | Version Contents | |
5.1.14.0 | 01-Dec-2017 | Version Contents | |
5.1.13.0 | 28-Nov-2017 | Version Contents | |
5.1.12.0 | 14-Nov-2017 | Version Contents | |
5.1.11.0 | 26-Oct-2017 | Version Contents | |
5.1.10.0 | 12-Oct-2017 | Version Contents | |
5.1.9.0 | 28-Sep-2017 | Version Contents | |
5.1.8.0 | 21-Sep-2017 | Version Contents | |
5.1.7.0 | 14-Sep-2017 | Version Contents | |
5.1.6.0 | 07-Sep-2017 | Version Contents | |
5.1.5.0 | 01-Sep-2017 | Version Contents | |
5.1.4.0 | 31-Aug-2017 | Version Contents | |
5.1.3.0 | 29-Aug-2017 | Version Contents |
Phonebar Changelog:
In the next releases we will issue a new login control based on Agent Typology: please make sure that your agent's configuration is fully mapped on the right typology (namely Phonebar, External and WebRTC) to avoid login issue.
Version 5.1.31.0
08 Jan 2020
- [PBAR-301] Added compatibility with TLS 1.2
- [PBAR-336] Added Screen Recording feature
- Minor fix and improvements
Version 5.1.30.0
REPLACED BY 5.1.31.0
- Fixed issue with partial pause (agent is not able to answer the call when ready on voice channel)
- [PBAR-367] Improved check on Remote Control port (remote control not started if port is not available)
- Fixed issue with Logout action (action not completed if XCALLY server is not reachable)
- [PBAR-377] Added endpoint for Start and Stop Video Recordings
- Minor fix and improvements
Version 5.1.29.0
03-abr-2019
- [PBAR-372] Added check for multiple requests during Pause/Unpause actions
- Minor fix and improvements
Version 5.1.28.0
07-mar-2019
- Fixed issue with Remote Control (started without defined port)
- Fixed issue with TCP protocol
- [PBAR-269] Removed blank space on input dial
- [PBAR-118] Fixed attended transfer and conference API endpoint
- [PBAR-341] Removed notification for Group messages
- [PBAR-325] Fixed users order in Messenger section
- Minor fix and improvements
Version 5.1.27.0
16-ene-2019
- [PBAR-167] Fixed issue on agent status timer (not aligned with correct value)
- [PBAR-341] Fixed issue on Messenger (agent notified for messages exchanged by other agents/users)
- Added default sort by time in Call History
- [PBAR-331] Added Remember Me implementation 1
- [PBAR-338] Fixed issue on api/agents endpoint (it returns a malformed response)
- [PBAR-345] Fixed issue on Logout action (action not performed)
- [PBAR-343] Fixed issue on Unanswered calls badge (badge not displayed even if the option was enabled)
- Minor fix and improvements
1It requires at least version 2.0.71 of XCALLY Motion
Version 5.1.26.0
28-nov-2018
- [PBAR-271] Improved change password management
- [PBAR-325] Fixed issue on Messenger (not working if total number of agents is greater than 250)
- [PBAR-326] Fixed issue on available pause list (active pause name duplicated)
- [PBAR-295] Improved check for simultaneous logins with the same credentials
- [PBAR-306] Added multiple pause type management for JAWS integration
- [PBAR-315] Fixed issue on Busylight integration (ACW pause)
- Minor fix and improvements
Version 5.1.25.0
10-oct-2018
- [PBAR-306] Added Partial Channel pause management
- [PBAR-305] Added Blind Transfer keystrokes
- Fixed issue on Booked Pause feature
- Added Out Prefixes management1
1It requires at least version 2.0.66 of XCALLY Motion
Version 5.1.24.0
12-sep-2018
- [PBAR-191] Enable/disable Phonebar Updates capability (content available from Motion 2.0.59)
- [PBAR-272] Improved Phonebar Updates capability based on Motion license
- [PBAR-288] Apply custom Phonebar Update repository (content available from Motion 2.0.59)
- [PBAR-287] Added JAWS integration
- [PBAR-290] Fixed value of isHelp property in /api/calls API endpoint
- [PBAR-295] Added check for simultaneous logins with the same credentials
- Fixed LOGININPAUSE pause type on re-login
- Fixed issue on Booked Pause feature
- Added video recording for Agent Desktop
- Minor fix and improvements
Version 5.1.23.0
06-jun-2018
- [PBAR-282] Fixed issue about login without password perpteual loading
- Improvement and bugs fixing in Messenger
- [PBAR-280] Attended Transfer bugs fixing
Version 5.1.22.0
29-may-2018
From this version, the Universal Bar is compatible with XCALLY Motion and XCALLY Shuttle releases
- Improved Change Password feature (new password must be different by old password)
- Added Multi language support
- Improvement and bug fixing in Messenger feature
- Minor bug fixing
Version 5.1.21.0
15-may-2018
- [PBAR-266] Added function select text in Internal Messenger messages
- [PBAR-261] Fixed busy-light colors with pause and ready status
- Added Change Password for the Agent
- Added Change Password for the Agent on expiration (only if Security Suite is activated)
- Change Password for the Agent at first login (only if Security Suite is activated)
Version 5.1.20.0
10-abr-2018
- [PBAR-167] [PBAR-233] [PBAR-249] Pause Management Fixing (Timer, Name length, Status after PC Standby, etc.)
- [PBAR-222] Fixed number copy & paste
- [PBAR-255] Fixed outbound record button status change
- [PBAR-224] Audio Management fix for Windows 7
- Login in Pause improved (it needs Motion version 2.0.43 minimum)
- Minor bugs fixing
Version 5.1.19.0
07-mar-2018
- Added Omni Channel interaction notification
- Added Internal Messenger
- [PBAR-224] Improved Audio management
- Minor bug fixing
Version 5.1.18.0
02-feb-2018
- [PBAR-247] Fixed Motionbar Trigger not displayed
- Minor bug fixing
Version 5.1.17.0
31-ene-2018
- Fixed Agent Logout issue
- Minor bug fixing
Version 5.1.16.0
30-ene-2018
- [PBAR-242] Added Swedish language
- [PBAR-240] TCP transport
- [PBAR-237] Double call with AutoAnswer
- [PBAR-234] Logout notification fixing
- [PBAR-152] Added Recording management
- [PBAR-210] Fixed Motion SSO with OmniDesktop button
- Minor bug fixing
Version 5.1.15.0
14-dic-2017
- Fixed column names and tooltips (Queue List)
- Added Polish translation
- [PBAR-224] Audio speakers fix
Version 5.1.14.0
01-dic-2017
- Fixed Login in Pause issue
- Added Dial and Transfer buttons in Queue List (minimum Motion V 2.0.38 is required)
- Removed tone after call hangup
Version 5.1.13.0
28-nov-2017
- Added Queue list
- Added Transfer button (Blind Transfer) in Agent Presence view
- Fixed notification issue with double call on busy agent
- Minor bug fixing
Version 5.1.12.0
14-nov-2017
- [PBAR-215] Enable/Disable DTMF Tone
- [PBAR-218] Added beep on Answer
- [PBAR-219] AutoAnswer Delay
Version 5.1.11.0
26-oct-2017
- Added Agents Presence
- Added Multi languages support
- [PBAR-194] Added Ringtone management
- [PBAR-212] Fixed scroll in Call History window
- [PBAR-197] Agent Pause list disappear after 5 seconds
- Minor fix and improvement
Version 5.1.10.0
12-oct-2017
- [PBAR-195] Disabled sound on Dial Pad press
- Added Connection Status badge (Socket and Network)
- Added character limitation for Caller ID on Call box
- Minor fix and improvement
Version 5.1.9.0
28-sep-2017
- [PBAR-182] Fixed Issue on Transfer Call
- Added possibility to sort and clear entries in Call History panel
- Added Phonebar Documentation link
Version 5.1.8.0
21-sep-2017
- Do Not Disturb (DND) could be disabled
- Resolved Call History issues:
- Wrong duration for lost calls
- Duplicated entry when Agent is busy
- Removed No Reply and Busy forwarding options
- Settings icon is replaced by Agent Avatar (Agent default image if Avatar is not set)
- Fixed Remember Me issue
- Improved Busylight support
Version 5.1.7.0
14-sep-2017
- Fixed missed call counter
- Fixed Call History issue
- Improved Ring in Use management (second call is ignored)
- Handle space in input dial number
- Added Do Not Disturb (DND) feature (Incoming call is declined if the called is in pause)
- Changed Ring Tone
- Added Unconditional forwarding management
Version 5.1.6.0
07-sep-2017
- Show Motion V1 or V2 inside the About section
- Added Badge counter for unanswered incoming calls
- ACW fix
- Scrollbar support for multi call management
- WEB POPUP can now be minimised
- Fixed the exceeding license message
- Fixed the SIP re-registration (120 seconds by default – it can be changed on the Motion GUI)
- Clipboad past improvement
- Fixed proper message for missing audio device
Version 5.1.5.0
01-sep-2017
- Dialpad optimised
- Click on Call History button optimised
Version 5.1.4.0
31-ago-2017
- ICMP is not required
- Improved Call Histories
- Improved UI response
Version 5.1.3.0
29-ago-2017
- Fixed Busy Light integration
- Minor User Interface fixes
- Disabled input special characters