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Motion PhoneBar

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Motion PhoneBar

Pre-Requisites

Please read carefully the requirements described HERE before installing!

Download last Version:

Click on the Icon  and download the Motion Phonebar:


VersionDateChangelogDownload
5.1.31.0 Version Contents

Download Previous Versions:

VersionDateChangelogDownload
5.1.30.005-Sep-2019Version Contentsreplaced by 5.1.31.0
5.1.29.007-Apr-2019 Version Contents
5.1.28.007-Mar-2019 Version Contents
5.1.27.016-Jan-2019Version Contents
5.1.26.028-Nov-2018Version Contents
5.1.25.010-Oct-2018Version Contents
5.1.24.012-Sep-2018Version Contents
5.1.23.006-Jun-2018Version Contents
5.1.22.029-May-2018Version Contentsreplaced by 5.1.23.0
5.1.21.015-May-2018Version Contents
5.1.20.010-Apr-2018Version Contents
5.1.19.007-Mar-2018Version Contents
5.1.18.002-Feb-2018Version Contents
5.1.17.031-Jan-2018Version Contents
5.1.16.030-Jan-2018Version Contents
5.1.15.014-Dec-2017Version Contents
5.1.14.001-Dec-2017Version Contents
5.1.13.028-Nov-2017Version Contents
5.1.12.014-Nov-2017Version Contents
5.1.11.026-Oct-2017Version Contents
5.1.10.012-Oct-2017Version Contents
5.1.9.028-Sep-2017Version Contents
5.1.8.021-Sep-2017Version Contents
5.1.7.014-Sep-2017Version Contents
5.1.6.007-Sep-2017Version Contents
5.1.5.001-Sep-2017Version Contents
5.1.4.031-Aug-2017Version Contents
5.1.3.029-Aug-2017Version Contents

Phonebar Changelog:

In the next releases we will issue a new login control based on Agent Typology: please make sure that your agent's configuration is fully mapped on the right typology (namely Phonebar, External and WebRTC) to avoid login issue.

Version 5.1.31.0

08 Jan 2020

  • [PBAR-301] Added compatibility with TLS 1.2
  • [PBAR-336] Added Screen Recording feature
  • Minor fix and improvements

Version 5.1.30.0

REPLACED BY 5.1.31.0

  • Fixed issue with partial pause (agent is not able to answer the call when ready on voice channel)
  • [PBAR-367] Improved check on Remote Control port (remote control not started if port is not available)
  • Fixed issue with Logout action (action not completed if XCALLY server is not reachable)
  • [PBAR-377] Added endpoint for Start and Stop Video Recordings
  • Minor fix and improvements

Version 5.1.29.0

03-abr-2019

  • [PBAR-372] Added check for multiple requests during Pause/Unpause actions
  • Minor fix and improvements

Version 5.1.28.0

07-mar-2019

  • Fixed issue with Remote Control (started without defined port)
  • Fixed issue with TCP protocol
  • [PBAR-269] Removed blank space on input dial
  • [PBAR-118] Fixed attended transfer and conference API endpoint
  • [PBAR-341] Removed notification for Group messages
  • [PBAR-325] Fixed users order in Messenger section
  • Minor fix and improvements

Version 5.1.27.0

16-ene-2019

  • [PBAR-167] Fixed issue on agent status timer (not aligned with correct value)
  • [PBAR-341] Fixed issue on Messenger (agent notified for messages exchanged by other agents/users)
  • Added default sort by time in Call History
  • [PBAR-331] Added Remember Me implementation 1
  • [PBAR-338] Fixed issue on api/agents endpoint (it returns a malformed response)
  • [PBAR-345] Fixed issue on Logout action (action not performed)
  • [PBAR-343] Fixed issue on Unanswered calls badge (badge not displayed even if the option was enabled)
  • Minor fix and improvements

1It requires at least version 2.0.71 of XCALLY Motion

Version 5.1.26.0

28-nov-2018

  • [PBAR-271] Improved change password management
  • [PBAR-325] Fixed issue on Messenger (not working if total number of agents is greater than 250)
  • [PBAR-326] Fixed issue on available pause list (active pause name duplicated)
  • [PBAR-295] Improved check for simultaneous logins with the same credentials
  • [PBAR-306] Added multiple pause type management for JAWS integration
  • [PBAR-315] Fixed issue on Busylight integration (ACW pause)
  • Minor fix and improvements

Version 5.1.25.0

10-oct-2018

  • [PBAR-306] Added Partial Channel pause management
  • [PBAR-305] Added Blind Transfer keystrokes
  • Fixed issue on Booked Pause feature
  • Added Out Prefixes management1

1It requires at least version 2.0.66 of XCALLY Motion

Version 5.1.24.0

12-sep-2018

  • [PBAR-191] Enable/disable Phonebar Updates capability (content available from Motion 2.0.59)
  • [PBAR-272] Improved Phonebar Updates capability based on Motion license
  • [PBAR-288] Apply custom Phonebar Update repository (content available from Motion 2.0.59)
  • [PBAR-287] Added JAWS integration 
  • [PBAR-290] Fixed value of isHelp property in /api/calls API endpoint
  • [PBAR-295] Added check for simultaneous logins with the same credentials
  • Fixed LOGININPAUSE pause type on re-login
  • Fixed issue on Booked Pause feature
  • Added video recording for Agent Desktop
  • Minor fix and improvements

Version 5.1.23.0

06-jun-2018 

  • [PBAR-282] Fixed issue about login without password perpteual loading
  • Improvement and bugs fixing in Messenger
  • [PBAR-280] Attended Transfer bugs fixing

Version 5.1.22.0

29-may-2018  

From this version, the Universal Bar is compatible with XCALLY Motion and XCALLY Shuttle releases
  • Improved Change Password feature (new password must be different by old password)
  • Added Multi language support
  • Improvement and bug fixing in Messenger feature
  • Minor bug fixing

Version 5.1.21.0

15-may-2018  

  • [PBAR-266]  Added function select text in Internal Messenger messages
  • [PBAR-261] Fixed busy-light colors with pause and ready status
  • Added Change Password for the Agent
  • Added Change Password for the Agent on expiration (only if Security Suite is activated)
  • Change Password for the Agent at first login  (only if Security Suite is activated)

Version 5.1.20.0

10-abr-2018  

  • [PBAR-167] [PBAR-233] [PBAR-249] Pause Management Fixing (Timer, Name length, Status after PC Standby, etc.) 
  • [PBAR-222] Fixed number copy & paste
  • [PBAR-255] Fixed outbound record button status change
  • [PBAR-224] Audio Management fix for Windows 7
  • Login in Pause improved (it needs Motion version 2.0.43 minimum)
  • Minor bugs fixing

Version 5.1.19.0

07-mar-2018  

  • Added Omni Channel interaction notification
  • Added Internal Messenger
  • [PBAR-224] Improved Audio management
  • Minor bug fixing

Version 5.1.18.0

02-feb-2018  

  • [PBAR-247] Fixed Motionbar Trigger not displayed
  • Minor bug fixing

Version 5.1.17.0

31-ene-2018  

  • Fixed Agent Logout issue
  • Minor bug fixing

Version 5.1.16.0

30-ene-2018  

  • [PBAR-242] Added Swedish language
  • [PBAR-240] TCP transport
  • [PBAR-237] Double call with AutoAnswer
  • [PBAR-234] Logout notification fixing
  • [PBAR-152] Added Recording management
  • [PBAR-210] Fixed Motion SSO with OmniDesktop button
  • Minor bug fixing

Version 5.1.15.0

14-dic-2017  

  • Fixed column names and tooltips (Queue List)
  • Added Polish translation
  • [PBAR-224] Audio speakers fix

Version 5.1.14.0

01-dic-2017  

  • Fixed Login in Pause issue
  • Added Dial and Transfer buttons in Queue List (minimum Motion V 2.0.38 is required)
  • Removed tone after call hangup

Version 5.1.13.0

28-nov-2017 

  • Added Queue list
  • Added Transfer button (Blind Transfer) in Agent Presence view
  • Fixed notification issue with double call on busy agent
  • Minor bug fixing

Version 5.1.12.0

14-nov-2017 

  • [PBAR-215] Enable/Disable DTMF Tone
  • [PBAR-218] Added beep on Answer
  • [PBAR-219] AutoAnswer Delay

Version 5.1.11.0

26-oct-2017  

  • Added Agents Presence
  • Added Multi languages support
  • [PBAR-194] Added Ringtone management
  • [PBAR-212] Fixed scroll in Call History window
  • [PBAR-197] Agent Pause list disappear after 5 seconds
  • Minor fix and improvement

Version 5.1.10.0

12-oct-2017  

  • [PBAR-195] Disabled sound on Dial Pad press
  • Added Connection Status badge (Socket and Network)
  • Added character limitation for Caller ID on Call box
  • Minor fix and improvement

Version 5.1.9.0

28-sep-2017 

  • [PBAR-182] Fixed Issue on Transfer Call 
  • Added possibility to sort and clear entries in Call History panel
  • Added Phonebar Documentation link

Version 5.1.8.0

21-sep-2017  

  • Do Not Disturb (DND) could be disabled
  • Resolved Call History issues:
    • Wrong duration for lost calls
    • Duplicated entry when Agent is busy
  • Removed No Reply and Busy forwarding options
  • Settings icon is replaced by Agent Avatar (Agent default image if Avatar is not set)
  • Fixed Remember Me issue
  • Improved Busylight support

Version 5.1.7.0

14-sep-2017  

  • Fixed missed call counter
  • Fixed Call History issue
  • Improved Ring in Use management (second call is ignored)
  • Handle space in input dial number
  • Added Do Not Disturb (DND) feature (Incoming call is declined if the called is in pause)
  • Changed Ring Tone
  • Added Unconditional forwarding management

Version 5.1.6.0

07-sep-2017  

  • Show Motion V1 or V2 inside the About section
  • Added Badge counter for unanswered incoming calls
  • ACW fix
  • Scrollbar support for multi call management
  • WEB POPUP can now be minimised
  • Fixed the exceeding license message
  • Fixed the SIP re-registration (120 seconds by default – it can be changed on the Motion GUI)
  • Clipboad past improvement
  • Fixed proper message for missing audio device

Version 5.1.5.0

01-sep-2017  

  • Dialpad optimised
  • Click on Call History button optimised

Version 5.1.4.0

31-ago-2017  

  • ICMP is not required
  • Improved Call Histories
  • Improved UI response 

Version 5.1.3.0

29-ago-2017  

  • Fixed Busy Light integration
  • Minor User Interface fixes
  • Disabled input special characters

Click HERE for Versions before 5.1.3.0


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